| 300 |
Care & Support Services |
The services provided to residents of supported housing to meet their assessed needs, promote their independence, and improve their well-being. This encompasses a wide range of activities, from personal care to tenancy sustainment support. |
|
| 310 |
Needs Assessment |
The process of identifying and evaluating an individual’s needs for care and support. This can include formal statutory assessments and less formal ongoing assessments. |
|
| 310.1 |
Social Care Assessment |
A formal assessment of an individual’s social care needs, carried out by a local authority under the Care Act 2014. |
|
| 310.2 |
Health Needs Assessment |
An assessment of an individual’s health needs, carried out by healthcare professionals (e.g., NHS staff). |
|
| 310.3 |
Ongoing Support Needs Assessment |
New. Less formal, regular reviews of an individual’s support needs, carried out by support staff or other professionals, to identify any changes and ensure that the support plan remains appropriate. |
|
| 310.4 |
Risk Assessment (Support-Related) |
New. Assessment of risks related to the individual’s support needs and the delivery of support services, to inform risk management strategies within the support plan. |
960 |
| 320 |
Care & Support Planning |
The process of developing an individualized plan to meet an individual’s assessed needs, outlining the specific support services to be provided, goals, and desired outcomes. |
|
| 320.1 |
Person-Centred Planning |
An approach to planning that focuses on the individual’s strengths, preferences, and aspirations, and involves them as active participants in the planning process. |
|
| 320.2 |
Support Plan (Document) |
New. The actual document that outlines the agreed-upon support plan, including details of needs, goals, services, responsibilities, and review dates. |
|
| 320.3 |
Crisis and Contingency Planning |
New. Planning for how to respond to crisis situations or unexpected events that may impact the individual’s support needs or well-being. |
|
| 320.4 |
Service User Involvement in Planning |
New. Ensuring that the individual is actively involved in the development of their support plan. |
130 |
| 330 |
Types of Support |
Specific support provided. |
| 330.1 |
Personal Care |
e.g. help with bathing |
| 330.2 |
Mental Health Support |
|
| 330.3 |
Learning Disability Support |
|
|
| 330.4 |
Physical Disability Support |
|
|
| 330.5 |
Substance Misuse Support |
|
|
| 330.6 |
Tenancy Sustainment Support |
|
| 330.7 |
Outcomes-focused support |
|
| 340 |
Care and Support Delivery |
|
| 340.1 |
Direct Provision |
by the housing provider |
| 340.2 |
Commissioned Services |
via external providers |
| 350 |
Monitoring, Review, and Evaluation (of Support) |
New. The ongoing process of tracking the delivery of support, assessing its effectiveness, and making adjustments as needed. |
|
| 350.1 |
Monitoring Against Plan |
New. Regularly checking whether the support being delivered is consistent with the agreed-upon support plan, and whether the plan’s goals and objectives are being met. |
|
| 350.2 |
Review of Care and Support Plan |
New. Formal periodic reviews of the support plan, involving the individual, support staff, and potentially other professionals, to assess progress, identify any changes in needs, and update the plan accordingly. |
|
| 350.3 |
Outcome Measurement (Support) |
New. Using specific indicators and data collection methods to measure the impact of support services on individual outcomes (e.g., health, well-being, independence). |
700 |