Overview
1. This is a classification system for the supported housing system in the United Kingdom. It is a “Dewey Decimal”-like system designed to categorise all aspects of supported housing with a high degree of precision and granularity.
Key aspects of this classification system
2. Here are some key aspects of this classification system:
- Hierarchical Structure: it uses a hierarchical structure where broader categories are at the top, and more specific subcategories are nested below.
- Decimal Notation: The system uses decimal numbers to represent this hierarchy, with each level adding a decimal place (e.g., 120.01, 120.01.01). For instance, “Mental Health Needs” (120.01) is a category, and a specific diagnosis like schizophrenia and arising needs is a subcategory (120.01.01) .
- Focus on Function: The classification prioritises the function of each element within the supported housing system rather than just its name.
- Expandability: The system is designed to be expandable, allowing for the addition of new categories and subcategories without disrupting the existing structure.
- Relationships as Categories: Recognizing the importance of relationships within the system, it includes specific categories for different types of relationships, such as funding, regulation, and referral.
- Specificity to Supported Housing: The categories and numbers within the system are specifically tailored to reflect the unique features of supported housing.
3. Examples of categories include “Housing Benefit” (410.01), which is a means-tested benefit for rent, the “Regulator of Social Housing (RSH)” (510.02), which regulates housing associations, “Commissioning” (810.01), the process of local authorities contracting for care services, and “Safeguarding” (960.01).
4. Current Application and Future Scope: Currently, the system only applies to England, but the goal is for the final product to be applicable to the entire United Kingdom and also be jurisdictionally specific.
5. Potential Uses: This classification system could be used for various purposes, including organising information, developing databases, conducting research, and creating effective visual representations of the supported housing sector.
6. In essence, this classification system aims to provide a robust, detailed, and logically organised framework for understanding the complex interrelationships within the supported housing system.
The Main Classes of the Classification System
7. The main classes of the supported housing classification system are as follows:
100: Individuals & Needs
8. This category encompasses the people who need and use supported housing, their characteristics, and the underlying reasons why they require these services. This includes both individual circumstances and broader social factors contributing to the need for supported housing.
200: Supported Housing Provision
9. This class covers the range of accommodation options, providers, and management practices involved in delivering supported housing services.
300: Care & Support Services
10. This category details the services provided to residents of supported housing to meet their assessed needs, promote their independence, and improve their well-being. It includes a wide range of activities, from personal care to tenancy sustainment support.
400: Funding & Finance
11. This class focuses on the financial resources, mechanisms, and flows that support the provision of supported housing, including funding for accommodation, care and support, and capital development.
500: Regulation & Oversight
12. This category includes the bodies, processes, legal frameworks, and policy guidance that govern, monitor, and influence the quality, safety, and financial viability of supported housing in England.
600: Referral & Access
13. This class describes the overall system and processes by which individuals who need supported housing are identified, assessed for eligibility (both for housing and for support), and connected with appropriate accommodation and support services.
700: Outcomes & Impact
14. This category focuses on the changes, benefits, or consequences (positive, negative, or neutral) that result from providing supported housing, measured at both the individual and system levels.
800: Relationships & Interactions
15. This class covers the web of connections, collaborations, and communication pathways between different individuals, organisations, and processes within the supported housing system.
900: System Improvement
16. This category includes the overall set of processes and initiatives aimed at enhancing the effectiveness, efficiency, quality, and outcomes of the supported housing system.
17. These main classes provide a high-level structure for the detailed classification system, with each class further divided into more specific subcategories using decimal notation.
| wdt_ID | wdt_created_by | wdt_created_at | wdt_last_edited_by | wdt_last_edited_at | Code | Category | Description |
|---|---|---|---|---|---|---|---|
| 1 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 100 | Individuals & Needs | The people who need and use supported housing, their characteristics, and the underlying reasons why they require these services. This encompasses both individual circumstances and broader social factors that contribute to the need for supported housing. |
| 2 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 110 | Individual Characteristics | Demographic, personal, and social characteristics of residents, *which may or may not be directly related to their support needs*. |
| 3 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 110.01 | Age Groups | e.g., young people (16-25), adults (25-64), older adults (65+). |
| 4 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 110.02 | Protected Characteristics (Equality Act 2010) | Characteristics protected from discrimination under the Equality Act 2010: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Subcategories should exist for eac |
| 5 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 110.03 | Asylum Seekers and Refugees | Individuals seeking or granted asylum in the UK, who may have specific needs related to trauma, language barriers, and legal status. |
| 6 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 110.04 | Looked after children | |
| 7 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 110.05 | Veterans | |
| 8 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 120 | Needs & Demand Factors | The specific needs, circumstances, and experiences that lead individuals to require supported housing. *These factors often interact and create complex needs.* |
| 9 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 120.01 | Mental Health Needs | A wide range of mental health conditions, including (but not limited to) schizophrenia, bipolar disorder, depression, anxiety disorders, personality disorders, and eating disorders. |
| 10 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 120.02 | Learning Disabilities | Significant impairments in cognitive functioning and adaptive behavior, affecting an individual's ability to learn, communicate, and live independently. |
| 11 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 120.03 | Physical Disabilities | Physical impairments that limit an individual's mobility, dexterity, or ability to perform daily living activities. This can include a wide range of conditions, such as cerebral palsy, muscular dystrophy, spinal cord injuries, and acquired brain injuries. |
| 12 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 120.04 | Substance Misuse | Problems related to the use of alcohol or drugs, including dependence, addiction, and harmful use. |
| 13 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 120.05 | Homelessness | The state of lacking a fixed, regular, and adequate nighttime residence. This includes rough sleeping, staying in temporary accommodation (e.g., hostels, shelters), sofa surfing, and living in insecure or unsuitable housing. |
| 14 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 120.06 | Domestic Abuse | Experiencing physical, emotional, sexual, financial, or psychological abuse from a partner, ex-partner, or family member. |
| 15 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 120.07 | Offending History/Risk | Past criminal convictions or a risk of re-offending, which may be linked to other needs (e.g., substance misuse, mental health problems) and can create barriers to accessing mainstream housing. |
| 16 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 120.08 | Care Leaver Status | Being a young person who has been in the care of the local authority and is transitioning to independent living. Care leavers often have specific support needs due to their experiences in care. |
| 17 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 120.09 | Trauma History | Past experiences of trauma (e.g., childhood abuse, neglect, witnessing violence, experiencing a natural disaster) that have a lasting negative impact on an individual's mental, emotional, and physical well-being. |
| 18 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:17 PM | 120.10 | Multiple/Complex Needs | The co-occurrence of *two or more* of the needs listed above, creating a complex interplay of challenges that require integrated and coordinated support. This is very common among supported housing residents. |
| 19 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 120.11 | Dual Diagnosis (Mental Health & Substance Misuse) | The co-occurrence of both a mental health condition and a substance misuse problem. This is a specific and common type of multiple needs that requires specialized support. |
| 20 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 130 | Individual Rights & Entitlements | Legal and policy rights of individuals within the supported housing system, ensuring access to services, protection from discrimination, and fair treatment. |
| 21 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 130.01 | Right to Housing | The right to adequate and secure housing, as recognized in international human rights law and (to varying degrees) in national legislation. |
| 22 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 130.02 | Right to Care & Support | The right to receive appropriate care and support services to meet assessed needs, as defined by the Care Act 2014 (for adults) and other relevant legislation. |
| 23 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 130.03 | Right to Non-Discrimination | The right to be treated equally and without discrimination on the grounds of protected characteristics, as defined by the Equality Act 2010. |
| 24 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 130.04 | Right to Data Protection | The right to have personal data protected and processed lawfully, as defined by the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. |
| 25 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 130.05 | Right to Advocacy | The right to access independent advocacy services to support individuals in expressing their views, understanding their rights, and making informed decisions. |
| 26 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 130.06 | Access to Legal Advice | |
| 27 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 200 | Supported Housing Provision | The range of accommodation options, providers, and management practices involved in delivering supported housing services. |
| 28 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 200.01 | History and Evolution of Supported Housing | Historical context and development of the sector, including key policy changes and trends. |
| 29 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210 | Types of Supported Housing | Categorization based on the level and type of support provided, the client group served, and design considerations. |
| 30 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.01 | Exempt Accommodation | Meeting specific criteria for enhanced Housing Benefit due to the provision of intensive housing management. |
| 31 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.02 | Specified Accommodation | Defined categories of supported housing that are subject to specific regulations and funding arrangements. |
| 32 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.04.01 | Design Considerations for Sheltered Housing | Specific architectural and design features relevant to sheltered housing, such as level access, communal spaces, emergency call systems, and age-friendly design. |
| 33 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.05.01 | Design Considerations for Extra Care Housing | Specific architectural and design features relevant to extra care housing, such as adaptable layouts, assistive technology integration, staff facilities, and provision for higher levels of care. |
| 34 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.08.01 | Step-Down Accommodation | A type of move-on accommodation that provides a lower level of support than the previous setting, but still offers some assistance. |
| 35 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.09.01 | Mental Health Supported Housing | |
| 36 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.09.01.01 | Design Considerations for Mental Health Supported Housing | Specific architectural and design features that promote mental well-being, such as calming environments, access to nature, good natural light, and spaces for privacy and social interaction. |
| 37 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.09.02.01 | Design Considerations for Learning Disability Supported Housing | Specific architectural and design features that support people with learning disabilities, such as clear layouts, visual cues, sensory-friendly environments, and robust construction to minimize risks. |
| 38 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.09.03.01 | Design Considerations for Physical Disability Supported Housing | Specific architectural and design features that promote accessibility and independence for people with physical disabilities, such as wheelchair access, level access, adaptable bathrooms and kitchens, and assistive technology. |
| 39 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.09.04.01 | Design Considerations - Substance Misuse Supported Housing | Architectural design for this group. |
| 40 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.09.05.01 | Design Considerations - Domestic Abuse Supported Housing | Architectural design for this group. |
| 41 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.09.06.01 | Design Considerations for Young People Supported Housing | Architectural design for this group. |
| 42 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.09.07.01 | Design Considerations - Offender Supported Housing | Architectural design for this group. |
| 43 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.03 | Floating Support | Support provided to people in their own homes (general needs housing), rather than in a dedicated supported housing setting. |
| 44 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.04 | Sheltered Housing | Primarily for older people, with some on-site support and communal facilities. |
| 45 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.05 | Extra Care Housing | Higher level of support than sheltered housing, often with 24-hour care available. |
| 46 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.06 | Residential Care | 24-hour care in a residential setting (may or may not be considered 'supported housing' depending on context; often regulated differently). |
| 47 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.07 | Short-Stay/Crisis Accommodation | Temporary accommodation for people in immediate housing need, often with intensive support. |
| 48 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.08 | Move-On Accommodation | Accommodation specifically intended for residents transitioning from supported housing to more independent living. |
| 49 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.08.02 | General Needs Housing with Floating Support | Ordinary social housing or private rented accommodation with floating support provided. |
| 50 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.09 | Specialist Supported Housing (by Client Group) | Supported housing designed and provided specifically for particular client groups with distinct needs. |
| 51 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.09.02 | Learning Disability Supported Housing | |
| 52 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.09.03 | Physical Disability Supported Housing | |
| 53 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.09.04 | Substance Misuse Supported Housing | |
| 54 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.09.05 | Domestic Abuse Supported Housing (Refuges) | |
| 55 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.09.06 | Young People Supported Housing | |
| 56 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 210.09.07 | Offender Supported Housing | |
| 57 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 220 | Providers of Supported Housing | The organisations that own, manage, and/or deliver supported housing services. |
| 58 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 220.01 | Registered Providers (Housing Associations) | Non-profit organizations registered with and regulated by the Regulator of Social Housing. |
| 59 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 220.05.01 | Community Interest Company (CIC) Providers | Providers that are registered as Community Interest Companies and are operating on a non-profit basis to provide supported housing |
| 60 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 220.07.01 | Design Commissioning and Briefing | The process by which developers commission architectural services and develop the design brief for supported housing projects, ensuring that the design meets the needs of the intended residents and the requirements of the provider. |
| 61 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 220.02 | Local Authorities | Councils that provide supported housing directly (often through their housing departments). |
| 62 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 220.03 | Private Landlords | Private sector landlords who provide supported housing (often through lease arrangements with providers or local authorities). |
| 63 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 220.04 | Charities | Charitable organisations that provide supported housing as part of their charitable objectives. |
| 64 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 220.05 | Voluntary Sector Organisations | Non-profit organizations that are not registered charities but provide supported housing. |
| 65 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 220.05.02 | Community Benefit Societies (CBS) | Industrial and Provident Societies (IPS) that have community benefit society status and provide supported housing on a non-profit basis |
| 66 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 220.06 | Governance (of Providers) | The internal structures, systems, and processes for decision-making, accountability, and control within supported housing provider organizations. |
| 67 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 220.07 | Property Developers (Supported Housing) | Developers who specialize in or are significantly involved in building or converting properties for use as supported housing. |
| 68 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 220.08 | Lease-based Providers | Providers that lease properties. |
| 69 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 220.09 | Faith-Based Supported Housing Providers | Organisations providing supported housing whose mission, values, and operational practices are significantly influenced by a specific religious or faith-based ethos |
| 70 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230 | Housing Management Functions | The specific tasks and responsibilities involved in managing supported housing properties and tenancies, and in supporting residents to maintain their housing. |
| 71 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.01 | Intensive Housing Management | The enhanced level of housing management required in 'Exempt Accommodation,' involving more frequent and proactive support for residents. |
| 72 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:17 PM | 230.10 | Allocations and Lettings | The processes for allocating supported housing properties to eligible applicants, including assessing housing needs, managing waiting lists, and carrying out lettings procedures. |
| 73 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.11 | Resident Involvement in Housing Management | Engaging residents in decisions about the management of their housing, through consultation, participation in decision-making bodies, and feedback mechanisms. |
| 74 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.12 | Lease Management | The overall management of properties leased by a supported housing provider, encompassing all responsibilities and tasks related to the lease agreement and the relationship with the lessor (superior landlord). |
| 75 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.12.01 | Lease Acquisition and Negotiation | The process of identifying suitable properties for lease, negotiating the terms of the lease agreement with the landlord, and ensuring that the lease is legally sound and meets the needs of the provider. |
| 76 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.12.10 | Subletting Management | Managing any subletting arrangements permitted under the lease, ensuring compliance with the head lease and relevant legislation |
| 77 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.12.11 | Lease Performance Monitoring | Tracking key performance indicators (KPIs) related to lease management, such as rent arrears (owed to the landlord), repair response times (for tenant repairs), and lease compliance rates. |
| 78 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.12.12 | Insurance (for leased properties) | Ensuring adequate insurance is in place to cover the supported housing provider's liabilities under the lease, including buildings insurance (if required), contents insurance, and public liability. |
| 79 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.12.02 | Lease Compliance and Administration | Ongoing management of the lease agreement, ensuring compliance with all obligations, maintaining accurate records, and administering the lease effectively. |
| 80 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.12.03 | Rent and Service Charge Management (Landlord) | Managing the payment of rent and any service charges to the landlord, ensuring accurate and timely payments, and addressing any disputes related to charges. |
| 81 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.12.04 | Repairs and Maintenance (Lease Obligations) | Understanding and fulfilling the repairing obligations outlined in the lease agreement, including reporting repairs to the landlord (if responsible) and carrying out tenant repairs (if responsible). |
| 82 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.12.05 | Landlord/Freeholder Relationship Management | Maintaining effective communication and a positive working relationship with the landlord/freeholder, addressing any issues or concerns promptly and professionally. |
| 83 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.12.06 | Lease Renewal and Termination Management | Monitoring lease expiry dates, negotiating lease renewals, and managing the process of lease termination (whether initiated by the provider or the landlord), ensuring compliance with legal requirements. |
| 84 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.12.07 | Legal and Regulatory Compliance (Leases) | Ensuring that the lease agreement, the use of the property, and all related activities comply with relevant legislation and regulations (e.g., housing law, health and safety, planning). |
| 85 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.12.08 | Lease Documentation and Record Keeping | Maintaining accurate and up-to-date records of all lease agreements, correspondence with landlords, payment records, repair requests, and other relevant documentation. |
| 86 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.12.09 | Risk Management (Lease-Related) | Identifying, assessing, and mitigating risks associated with leased properties, such as the risk of lease termination, rent increases, disputes with landlords, or non-compliance with lease terms. |
| 87 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.13 | Occupancy Agreements and Terms | The legal agreements that govern the relationship between the supported housing provider and the resident, setting out the rights and responsibilities of each party. |
| 88 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.13.01 | Types of Occupancy Agreements | Different legal forms of occupancy agreements used in supported housing (e.g., Assured Shorthold Tenancy, Licence Agreement, Excluded Tenancy, Secure Tenancy). |
| 89 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.13.02 | Standard Terms and Conditions | Common clauses and provisions found in most occupancy agreements (e.g., rent payment, repairs, access, termination, guest policies). |
| 90 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.13.03 | Bespoke Terms and Conditions | Specific terms and conditions tailored to a particular resident, property, or scheme, reflecting individual needs or circumstances. |
| 91 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.13.04 | House Rules | Rules and guidelines governing day-to-day living arrangements and expected resident behavior within a supported housing scheme, often separate from but referenced within the occupancy agreement. |
| 92 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.13.05 | Legal Requirements for Occupancy Agreements | Legal requirements for the content or form of occupancy agreements, including information that must be provided to residents. |
| 93 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.13.06 | Changes and Updates to Occupancy Agreements | Processes for modifying or updating occupancy agreements, ensuring compliance with legal requirements and fair treatment of residents. |
| 94 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.14 | Adaptations and Modifications | The processes for making changes to a property to meet the specific needs of a resident, including assessing needs, arranging funding, procuring and installing adaptations, and ongoing maintenance. |
| 95 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.14.01 | Minor Adaptations | Small-scale changes to a property, such as grab rails, lever taps, or improved lighting. |
| 96 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.14.02 | Major Adaptations | Larger-scale changes to a property, such as stairlifts, level access showers, widening doorways, or extensions |
| 97 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.14.03 | Funding Applications for Adaptations | The processes for applying for funding to cover the costs of adaptations, such as Disabled Facilities Grants (DFGs) or other grants. |
| 98 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.14.04 | Procurement and Installation of Adaptations | The processes for selecting contractors, overseeing the work, and ensuring that adaptations are installed to the required standards. |
| 99 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.14.05 | Maintenance and Repair of Adaptations | The ongoing maintenance and repair of adaptations to ensure they remain safe and functional. |
| 100 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.15 | Management by External Agents (Managing Agents) | Instances where supported housing providers outsource housing management responsibilities to external managing agents through contractual agreements |
| 101 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.02 | Enhanced Housing Management | A level of housing management that goes beyond standard landlord duties but may not meet the full criteria for 'intensive' housing management. |
| 102 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.03 | Rent and Service Charge Collection | The processes for setting, collecting, and managing rent and service charge payments from residents. |
| 103 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.04 | Repairs and Maintenance | The processes for maintaining the physical condition of supported housing properties, including responding to repair requests and carrying out planned maintenance. |
| 104 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.05 | Tenancy Sustainment Support | Support provided to residents to help them maintain their tenancies, manage their responsibilities, and avoid eviction. |
| 105 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.06 | Anti-Social Behaviour (ASB) Management | The processes for preventing, addressing, and managing anti-social behavior by residents or others affecting supported housing. |
| 106 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.07 | Managing Rent Arrears | The processes for addressing situations where residents fall behind on their rent/service charge/residual charge payments, including providing support, agreeing on repayment plans, and, as a last resort, taking legal action. |
| 107 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.08 | Possession Proceedings Management | The processes for managing legal action to evict a resident, including following legal procedures and supporting the resident through the process. |
| 108 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 230.09 | Voids Management | The processes for managing empty properties (voids) within supported housing, including minimising void periods, preparing properties for new residents, and allocating properties effectively. |
| 109 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 300 | Care & Support Services | The services provided to residents of supported housing to meet their assessed needs, promote their independence, and improve their well-being. This encompasses a wide range of activities, from personal care to tenancy sustainment support. |
| 110 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 310 | Needs Assessment | The process of identifying and evaluating an individual's needs for care and support. This can include formal statutory assessments and less formal ongoing assessments. |
| 111 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 310.01 | Social Care Assessment | A formal assessment of an individual's social care needs, carried out by a local authority under the Care Act 2014. |
| 112 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 310.02 | Health Needs Assessment | An assessment of an individual's health needs, carried out by healthcare professionals (e.g., NHS staff). |
| 113 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 310.03 | Ongoing Support Needs Assessment | Less formal, regular reviews of an individual's support needs, carried out by support staff or other professionals, to identify any changes and ensure that the support plan remains appropriate. |
| 114 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 310.04 | Risk Assessment (Support-Related) | Assessment of risks related to the individual's support needs and the delivery of support services, to inform risk management strategies within the support plan. |
| 115 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 320 | Care & Support Planning | The process of developing an individualized plan to meet an individual's assessed needs, outlining the specific support services to be provided, goals, and desired outcomes. |
| 116 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 320.04 | Service User Involvement in Planning | Ensuring that the individual is actively involved in the development of their support plan. |
| 117 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 320.01 | Person-Centred Planning | An approach to planning that focuses on the individual's strengths, preferences, and aspirations, and involves them as active participants in the planning process. |
| 118 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 320.02 | Support Plan (Document) | The actual document that outlines the agreed-upon support plan, including details of needs, goals, services, responsibilities, and review dates. |
| 119 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 320.03 | Crisis and Contingency Planning | Planning for how to respond to crisis situations or unexpected events that may impact the individual's support needs or well-being. |
| 120 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 330 | Types of Support | Specific support provided. |
| 121 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 330.01 | Personal Care | e.g. help with bathing |
| 122 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 330.02 | Mental Health Support | |
| 123 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 330.03 | Learning Disability Support | |
| 124 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 330.04 | Physical Disability Support | |
| 125 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 330.05 | Substance Misuse Support | |
| 126 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 330.06 | Tenancy Sustainment Support | |
| 127 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 330.07 | Outcomes-Focused Support | |
| 128 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 340 | Care and Support Delivery | |
| 129 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 340.01 | Direct Provision | by the housing provider |
| 130 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 340.02 | Commissioned Services | via external providers |
| 131 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 350 | Monitoring, Review, and Evaluation (of Support) | The ongoing process of tracking the delivery of support, assessing its effectiveness, and making adjustments as needed. |
| 132 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 350.01 | Monitoring Against Plan | Regularly checking whether the support being delivered is consistent with the agreed-upon support plan, and whether the plan's goals and objectives are being met. |
| 133 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 350.02 | Review of Care and Support Plan | Formal periodic reviews of the support plan, involving the individual, support staff, and potentially other professionals, to assess progress, identify any changes in needs, and update the plan accordingly. |
| 134 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 350.03 | Outcome Measurement (Support) | Using specific indicators and data collection methods to measure the impact of support services on individual outcomes (e.g., health, well-being, independence). |
| 135 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 400 | Funding & Finance | The financial resources, mechanisms, and flows that support the provision of supported housing, including funding for accommodation, care and support, and capital development. |
| 136 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410 | Funding for Accommodation | Sources of funding to cover rent and service charges for residents of supported housing. |
| 137 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.03.09 | Specific Groups and Eligibility | *Rules for specific groups, such as care leavers.* |
| 138 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01 | Housing Benefit (HB) | Means-tested benefit to help with rent (increasingly being replaced by the housing element of Universal Credit). |
| 139 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.01 | Exempt Accommodation Determination | Process and criteria for classifying accommodation as 'Exempt' from certain HB restrictions, allowing for higher levels of benefit to be claimed. |
| 140 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.01.01 | Local Authority Questionnaires | *The actual questionnaires used by different LAs to assess Exempt status.* |
| 141 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.01.02 | National Guidance on Exempt Accommodation | *Official guidance documents from DWP, DLUHC, etc., on Exempt Accommodation.* |
| 142 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.01.03 | Case Law and Tribunal Decisions (Exempt Accommodation) | *Key legal precedents that interpret the 'Exempt' rules.* |
| 143 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.01.04 | Qualifying Criteria for Exempt Accommodation | *Detailed breakdown of each criterion for Exempt status.* |
| 144 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.01.04.01 | Landlord Status (Not-for-Profit Requirement) | *Rules about the type of landlord that can provide Exempt Accommodation (typically, but not exclusively, a not-for-profit entity).* |
| 145 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.01.04.02 | Support Provision (Intensive Housing Management) | *Detailed criteria for the type and level of support that must be provided to qualify as Exempt (often described as 'more than minimal').* |
| 146 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.01.04.03 | Care, Support, or Supervision (Definitions & Interpretations) | **Detailed definitions and interpretations of these crucial terms, drawing on legislation, guidance, and case law.* |
| 147 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.01.04.04 | Nexus between Accommodation and Support | *Requirement that the support provided is linked to the accommodation itself.* |
| 148 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.01.05 | Evidence Requirements for Exempt Accommodation | *Types of documentation providers need to submit to demonstrate they meet the Exempt criteria.* |
| 149 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.01.06 | Appeals and Challenges (Exempt Accommodation) | *Processes for challenging a local authority's decision on Exempt status.* |
| 150 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.01.07 | Rent Setting in Exempt Accommodation | How rent levels are determined and justified within the Exempt rules. Includes consideration of eligible and ineligible service charges. |
| 151 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.01.08 | Changes and Updates to Exempt Accommodation Rules | *Tracking of amendments to legislation, guidance, and case law related to Exempt Accommodation.* |
| 152 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.02 | Specified Accommodation Determination | Process, criteria, and rules for classifying accommodation as 'Specified'. |
| 153 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.02.01 | Definition of Specified Accommodation | *Precise legal definition of Specified Accommodation.* |
| 154 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.02.02 | Categories of Specified Accommodation | Detailed breakdown of each category of Specified Accommodation (e.g., refuges, hostels, certain supported housing). |
| 155 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.02.02.01 | Category 1: Domestic Abuse | |
| 156 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.02.02.02 | Category 2: Hostel | |
| 157 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.02.02.03 | Category 3: Supported Accommodation | |
| 158 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.02.02.04 | Category 4: Sheltered/Extra Care (certain types) | |
| 159 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.02.03 | Local Authority Procedures for Specified Accommodation | *How LAs assess and classify Specified Accommodation.* |
| 160 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.02.04 | Case Law and Tribunal Decisions (Specified Accommodation) | *Legal precedents related to Specified Accommodation.* |
| 161 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.02.05 | Relationship to Other Benefit Rules (Specified Accommodation) | *How Specified status interacts with other aspects of HB/UC.* |
| 162 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.03 | General Housing Benefit Eligibility and Calculation | Rules and procedures for calculating HB entitlement in cases that are *not* Exempt or Specified, and general principles applicable to all HB claims. |
| 163 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.03.01 | Means-Testing Rules | *Income and capital thresholds for HB eligibility.* |
| 164 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.03.02 | Eligible Rent Calculation | *How the maximum rent covered by HB is determined.* |
| 165 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.03.02.01 | Local Housing Allowance (LHA) Rates | *LHA rates for different areas and property sizes (relevant to private rented sector tenancies).* |
| 166 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.03.02.02 | Rent Officer Referrals | *When and how cases are referred to the Rent Officer for a determination of a fair rent.* |
| 167 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.03.02.03 | Fair Rent Determinations | *The process by which the Rent Officer sets a fair rent.* |
| 168 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.03.03 | Non-Dependant Deductions | *Rules for reducing HB based on non-dependant adults living in the household.* |
| 169 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.03.04 | Under-Occupancy Charge (Bedroom Tax) | *Rules for reducing HB for social housing tenants deemed to have 'spare' bedrooms.* |
| 170 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.03.05 | Benefit Cap | *The overall limit on the amount of benefits a household can receive.* |
| 171 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.03.06 | Changes of Circumstances | *Rules for reporting changes that affect HB entitlement.* |
| 172 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.03.07 | Overpayments and Recovery | *Rules for recovering overpaid HB.* |
| 173 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.03.08 | Appeals and Disputes (General HB) | Processes for challenging HB decisions. |
| 174 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.03.08.01 | HB: Request for Statement of Reasons | Initial formal step taken to understand the rationale behind a decision made by the local authority regarding HB eligibility or calculation |
| 175 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.03.08.02 | HB Revision Request/Internal Review | The formal process by which an individual can request the local authority to reconsider its HB decision. |
| 176 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.03.09.01 | Care Leavers | *Specific rules for care leavers' HB entitlement.* |
| 177 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.04 | Housing Benefit Administration (Local Authority Processes) | Procedures and systems used by local authorities to administer Housing Benefit. |
| 178 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.04.01 | Claim Forms and Procedures | *How to apply for HB.* |
| 179 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.04.02 | Local Authority HB Departments | Structure and responsibilities of LA HB teams. |
| 180 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.04.03 | HB Performance Data and Statistics | Data on HB claims, processing times, expenditure, etc. |
| 181 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.04.04 | HB Subsidy Rules (for Local Authorities) | How central government reimburses LAs for HB expenditure. |
| 182 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.04.05 | HB Fraud Prevention and Detection | Measures to prevent and detect fraudulent HB claims. |
| 183 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.05 | Interactions with Universal Credit (Housing Element) | How HB interacts. |
| 184 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.05.01 | Transitional Protection | Rules and provisions for individuals transitioning from legacy Housing Benefit to Universal Credit |
| 185 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.05.02 | Calculation of Housing Costs Element (UC) | The methodology for determining the housing costs component within Universal Credit. |
| 186 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.05.03 | Managed Payments to Landlords (UC) | Arrangements for paying the housing element of Universal Credit directly to landlords in certain circumstances. |
| 187 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.06 | Historical Housing Benefit Legislation and Policies | A record of previous HB rules and regulations (important for understanding the current context and for research). |
| 188 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.07 | Housing Benefit Caselaw | |
| 189 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.01.08 | Housing Benefit Guidance | |
| 190 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.02 | Universal Credit (Housing Element) | The component of Universal Credit that replaces Housing Benefit for working-age claimants. Structure largely parallels 410.1 to reflect the interconnectedness. |
| 191 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.02.01 | Exempt Accommodation Determination (UC) | Rules, identical to HB. |
| 192 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.03 | Personal Contributions | Rent and service charges paid directly by residents (or from their other income/benefits). |
| 193 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.04 | Local Housing Allowance (LHA) | Used to calculate HB (and the housing element of UC) for private rented sector tenancies. |
| 194 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.05 | Discretionary Housing Payments (DHPs) | Additional payments made by local authorities to help individuals with housing costs in cases of hardship. |
| 195 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 410.06 | Private Rented Sector (PRS) Leasing Schemes | Schemes where local authorities lease properties from private landlords to use as temporary accommodation or supported housing, with specific funding arrangements |
| 196 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 420 | Funding for Care & Support | Sources of funding to cover the costs of care and support services provided to residents of supported housing. |
| 197 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 420.01 | Local Authority Social Care Funding | Funding from local authorities for adult social care services, based on assessed needs under the Care Act 2014. |
| 198 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 420.02 | NHS Funding | Funding from the National Health Service for healthcare needs, including Continuing Healthcare (CHC) for individuals with significant ongoing healthcare needs. |
| 199 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 420.03 | Personal Budgets | Funding allocated directly to individuals with care and support needs, allowing them to choose and control their own support services. |
| 200 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 430 | Capital Funding | Funding for the development and refurbishment of supported housing properties (as opposed to the ongoing running costs). |
| 201 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 430.01 | Homes England Grants | Grants from Homes England (the government's housing and regeneration agency) for the development of affordable housing, including supported housing. |
| 202 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 430.01.01 | Affordable Homes Programme | Specific reference to the government's main program for funding affordable housing, including details of eligibility criteria, bidding rounds, and funding priorities. |
| 203 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 430.02 | Local Authority Grants | Grants from local authorities for the development of supported housing, often used to supplement Homes England funding or to fund smaller projects. |
| 204 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 430.03 | Charitable Funding | rants and donations from charitable foundations and other philanthropic organisations to support the development of supported housing. |
| 205 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 430.04 | Private Finance | Loans, investments, and other financial instruments from private sector lenders and investors, used to fund supported housing development. |
| 206 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 430.05 | Real Estate Investment Trusts (REITs) | Companies that own or finance income-producing real estate, including supported housing. This category covers the role of REITs in the sector, their investment models, and their impact. |
| 207 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 430.05.01 | Major REIT Companies (Supported Housing) | Specific listing and information about the major REITs active in the supported housing sector. |
| 208 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 430.06 | Developer Funding Models | Different financial models used by developers to fund supported housing projects (e.g., Section 106 agreements, joint ventures). |
| 209 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 500 | Regulation & Oversight | The bodies, processes, legal frameworks, and policy guidance that govern, monitor, and influence the quality, safety, and financial viability of supported housing in England. |
| 210 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 510 | Regulatory & Oversight Bodies | Organizations with formal powers or responsibilities for regulating, overseeing, or influencing the supported housing sector. |
| 211 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 510.01 | Care Quality Commission (CQC) | Regulates health and social care services, including personal care provided in supported housing. |
| 212 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:13 PM | 510.10 | Housing Ombudsman | Investigates complaints about registered housing providers. |
| 213 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 510.02 | Regulator of Social Housing (RSH) | Regulates Registered Providers of social housing (including many supported housing providers) in England, focusing on governance, financial viability, and consumer standards. |
| 214 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 510.02.01 | History of the Regulator of Social Housing | |
| 215 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 510.03 | Charities Commission | Regulates registered charities in England and Wales, including those providing supported housing. |
| 216 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 510.04 | Companies House | Maintains the register of companies in the UK, including those involved in supported housing provision. |
| 217 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 510.05 | Local Authorities | Have multiple roles: strategic planning, commissioning, housing management (for council-owned stock), Housing Benefit administration, and licensing powers (especially for HMOs). |
| 218 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 510.06 | Ministry of Housing, Communities and Local Government (MHCLG) | Sets overall government policy for housing, communities, and local government, including supported housing. |
| 219 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 510.07 | Department of Work and Pensions (DWP) | Responsible for welfare benefits, including Housing Benefit and Universal Credit, which are key funding sources for supported housing. |
| 220 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 510.07.01 | Supported Housing Advisory Panel | Advises the government on supported housing policy and practice. |
| 221 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 510.08 | Department of Health and Social Care (DHSC) | Ministerial department responsible for the legislative, financial, administrative, and policy frameworks for health and care in England, |
| 222 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 510.09 | Local Government Ombudsman | Investigates complaints about local authority services, including those related to supported housing. |
| 223 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 520 | Regulatory & Oversight Processes | The specific actions, procedures, and mechanisms used to regulate and oversee supported housing. |
| 224 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 520.01 | Inspections & Audits | Formal assessments of providers' compliance with regulations and standards, conducted by regulatory bodies. |
| 225 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 520.02 | Registration & Licensing | Processes for registering providers (e.g., with the RSH) and licensing properties (e.g., HMO licensing by local authorities). |
| 226 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 520.03 | Performance Monitoring | Ongoing tracking of providers' performance against key indicators and standards, by regulatory bodies and commissioners. |
| 227 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 520.04 | Complaints & Redress Mechanisms | Processes for individuals (residents, staff, the public) to raise concerns and seek redress for issues related to supported housing. |
| 228 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 520.05 | Safeguarding Procedures | Specific procedures for protecting vulnerable adults from abuse, neglect, and exploitation, overseen by local authorities and regulatory bodies. |
| 229 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 520.06 | Enforcement Actions | Actions taken by regulatory bodies when providers fail to meet required standards, ranging from informal advice to legal sanctions. |
| 230 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 520.07 | Strategic Planning (Local Authority) | The process by which local authorities assess local needs for supported housing, develop strategies to meet those needs, and commission services. |
| 231 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 530 | Legal & Policy Frameworks | The laws, regulations, statutory guidance, and non-statutory guidance that govern or influence supported housing. |
| 232 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 530.01 | Housing Acts | Various Housing Acts (e.g., Housing Act 1988, Housing Act 1996, Housing and Planning Act 2016) that impact supported housing. |
| 233 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 530.02 | Public Health Law | Laws related to property standards and public health, relevant to supported housing accommodation. |
| 234 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 530.11 | Contract Law | Laws governing agreements, including tenancy agreements and service contracts, relevant to supported housing provision. |
| 235 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 530.12 | Tort Law | Laws related to civil wrongs (e.g., negligence), relevant to potential liabilities of supported housing providers. |
| 236 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 530.13 | Anti-Social Behaviour Legislation | Laws addressing anti-social behavior, relevant to managing behaviour within supported housing settings. |
| 237 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 530.14 | Possession Proceedings Legislation | Laws governing the process for evicting residents, relevant to supported housing providers. |
| 238 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 530.15 | Supported Housing (Regulatory Oversight) Act 2023 | Introduces new regulatory powers for local authorities related to exempt supported housing. |
| 239 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 530.16 | Social Housing Regulation Act 2023 | Strengthens the regulatory regime for all social housing, including supported housing provided by Registered Providers. |
| 240 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 530.17 | National Supported Housing Standards | Provides a quality framework. May be statutory or non-statutory. |
| 241 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 530.18 | Money Laundering Regulations | |
| 242 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 530.03 | Care Act 2014 | The primary legislation governing adult social care in England, including needs assessments and care planning. |
| 243 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 530.04 | Equality Act 2010 | Prohibits discrimination and promotes equality, with significant implications for supported housing providers. |
| 244 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 530.05 | Mental Capacity Act 2005 | Protects the rights of people who may lack capacity to make decisions, relevant to many supported housing residents. |
| 245 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 530.06 | Mental Health Act 1983 (and 2007 amendments) | Governs the compulsory admission and treatment of people with mental disorders, relevant to some supported housing settings. |
| 246 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 530.07 | Human Rights Act 1998 | Incorporates the European Convention on Human Rights into UK law, with implications for supported housing residents' rights. |
| 247 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 530.08 | Data Protection Legislation (GDPR) | Governs the processing of personal data, with significant implications for supported housing providers. |
| 248 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 530.09 | National Policy Guidance | Non-statutory guidance issued by the government, influencing practice and policy in supported housing. |
| 249 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 530.09.01 | National Statement of Expectations (Supported Housing) | Specifically addresses expectations for supported housing quality and commissioning. |
| 250 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:20 PM | 530.10 | Homelessness Legislation | Laws related to homelessness and duties to prevent and relieve it, impacting access to supported housing. |
| 251 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 600 | Referral & Access | The overall system and processes by which individuals who need supported housing are identified, assessed for eligibility (both for housing *and* for support), and connected with appropriate accommodation and support services. This encompasses the pathway |
| 252 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 610 | Referral Sources | The organizations, individuals, or points of contact that can initiate the process of referring someone to supported housing. |
| 253 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 610.01 | Social Services | Local authority departments responsible for providing social care services. |
| 254 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 610.02 | Health Services (NHS) | Hospitals, mental health teams, community health services, GPs. |
| 255 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 610.03 | Probation Service | Supervising offenders in the community. |
| 256 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 610.04 | Street Outreach Teams | Working directly with people who are sleeping rough. |
| 257 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 610.05 | Self-Referral | An individual directly approaching a provider or local authority. |
| 258 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 610.06 | Local Authority Housing | The housing department within a local authority. |
| 259 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 610.07 | Other Third Sector Organisations | Other charities, support services, etc. |
| 260 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 620 | Referral Process | The specific steps and procedures involved in making a referral. |
| 261 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 620.03 | Information Sharing | The ethical and lawful exchange of information between relevant parties, *with appropriate consent*. |
| 262 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 620.01 | Initial Contact | The first point of interaction. |
| 263 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 620.02 | Referral Form Completion | Filling out a standardized form with information about the individual. |
| 264 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 630 | Assessment & Eligibility | The processes for determining an individual's needs and their eligibility for supported housing and related services. *This includes both housing needs and support needs.* |
| 265 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 630.01 | Housing Needs Assessment | The assessment conducted by the local authority (or its agents) to determine an individual's eligibility for social housing, the type of housing they require, and their priority on the housing register. *This is often separate from, but linked to, the car |
| 266 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 630.02 | Care & Support Needs Assessment | (See 310) - Cross-reference to the existing categories for care needs assessment. |
| 267 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 630.03 | Assessment of eligibility for "Exempt Accommodation" | |
| 268 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 640 | Allocation & Matching | The processes for allocating available supported housing places to eligible applicants, and for matching individuals with the *most appropriate* accommodation and support based on their needs and preferences. |
| 269 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 640.01 | Local Authority Allocation Policies | The policies and procedures used by local authorities to prioritize applicants for social housing, including supported housing. These policies typically take into account factors such as housing need, waiting time, and vulnerability. |
| 270 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 640.02 | Housing Registers & Waiting Lists | The lists maintained by local authorities of individuals who have applied for social housing. Understanding how these lists operate, and how supported housing placements are prioritized within them, is crucial. |
| 271 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 640.03 | Matching Process | The process of matching an individual's assessed needs and preferences with the available supported housing options, taking into account factors such as the type of support provided, the location of the accommodation, and the individual's own wishes. |
| 272 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 650 | Individual Choice & Control | The extent to which individuals have choice and control over the referral and allocation process, including the ability to express their preferences, refuse offers of accommodation, and participate in decisions about their support. |
| 273 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 660 | Barriers to Access | The factors that can prevent or hinder individuals from accessing supported housing, even if they are eligible. |
| 274 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 660.03 | Discrimination | Unlawful discrimination based on protected characteristics (e.g., disability, race, gender) that prevents individuals from accessing supported housing. |
| 275 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 660.01 | Lack of Available Accommodation | A shortage of suitable supported housing places in a particular area. |
| 276 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 660.02 | Complex Application Processes | Difficult or time-consuming application procedures that can deter individuals from applying or completing the process. |
| 277 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 660.04 | Lack of Information/Awareness | Individuals being unaware of the availability of supported housing or how to access it. |
| 278 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 660.05 | Digital Exclusion | Difficulty accessing online application systems or information due to lack of internet access or digital skills. |
| 279 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 660.06 | Stigma | Negative attitudes and stereotypes associated with supported housing or its residents, which can deter individuals from seeking help or lead to discrimination. |
| 280 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 660.07 | Affordability | The cost of supported housing, including rent and service charges, may be a barrier for some individuals, even with Housing Benefit or Universal Credit. |
| 281 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 670 | Refusal and Rejection | Situations where an individual refuses an offer of supported housing, or where a provider rejects an application. |
| 282 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 670.01 | Refusal by Applicant | Reasons why an individual might refuse an offer of supported housing (e.g., location, type of accommodation, concerns about other residents). |
| 283 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 670.02 | Rejection of Application | Reasons why a supported housing provider might reject an application (e.g., the individual's needs are too high, the accommodation is not suitable, safeguarding concerns). |
| 284 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 680 | Move-on Planning | The process of planning for a resident's eventual move to more independent accommodation, starting from the point of entry into supported housing. This is closely linked to promoting independence and ensuring that supported housing is not seen as a perman |
| 285 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 700 | Outcomes & Impact | The changes, benefits, *or consequences* (positive, *negative*, or neutral) that result from providing supported housing. This includes both *intended* outcomes (the goals of the service) and *unintended* outcomes. Outcomes can be measured at the individu |
| 286 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 710 | Individual Outcomes | The changes or effects experienced by *individual residents* of supported housing. These outcomes can be positive, negative, or neutral. |
| 287 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 710.01 | Improved Health & Wellbeing | (Positive Outcome) A positive change in a resident's physical and/or mental health, and their overall sense of well-being. |
| 288 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 710.02 | Increased Social Isolation | (Negative Outcome) Increased loneliness, reduced social contact, and difficulty forming or maintaining relationships. |
| 289 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 710.11 | Increased Criminal Activity/Victimisation | (Negative Outcome) Engagement in criminal behavior by the resident, or the resident becoming a victim of crime. |
| 290 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 710.12 | Increased Anti-Social Behaviour | (Negative Outcome) Engagement in anti-social behavior by the resident. |
| 291 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 710.13 | Increased Financial Difficulties | (Negative Outcome) Worsening financial situation, increased debt, or difficulty managing finances. |
| 292 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 710.14 | Experience of Abuse, Neglect, Exploitation | (Negative Outcome) The resident experiencing abuse, neglect, or exploitation within the supported housing setting or as a consequence of their placement. |
| 293 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 710.15 | No Change/Stasis | (Neutral outcome) |
| 294 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 710.16 | Death of a Resident (Subject of Inquest) | Cases where a resident's death led to an inquest |
| 295 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 710.03 | Increased Independence | (Positive Outcome) A resident's enhanced ability to live more autonomously and make their own choices. |
| 296 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 710.04 | Improved Quality of Life | (Positive Outcome) A resident's overall satisfaction with their life and their sense of fulfillment. |
| 297 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 710.05 | Tenancy Sustainment | (Positive Outcome) A resident's ability to maintain their tenancy successfully and avoid eviction or homelessness. |
| 298 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 710.06 | Economic Wellbeing | (Positive Outcome) Refers to gaining employment, training or education. |
| 299 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 710.07 | *Deteriorated* Health & Wellbeing | (Negative Outcome) A *negative* change in a resident's physical and/or mental health, or their overall sense of well-being. This could include increased symptoms, worsening of existing conditions, or development of new problems. |
| 300 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 710.08 | *Reduced* Independence | (Negative Outcome) A *decrease* in a resident's ability to live autonomously, potentially due to over-reliance on support or inappropriate placement. |
| 301 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 710.09 | *Reduced* Quality of Life | (Negative Outcome) A *decrease* in a resident's overall satisfaction with their life. |
| 302 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:16 PM | 710.10 | Tenancy Breakdown | (Negative Outcome) Loss of tenancy, eviction, or a return to homelessness. |
| 303 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 720 | System Outcomes | The broader impacts of supported housing on the *wider system*, including local communities, public services, and the economy. These can be positive, negative, or neutral. |
| 304 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 720.01 | Reduced Homelessness | (Positive Outcome) |
| 305 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 720.02 | Provider Failure Impact | (Negative Outcome) Negative consequences resulting from the financial or operational failure of a supported housing provider (e.g., resident displacement, disruption of services). |
| 306 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 720.11 | No Change/Stasis | (Neutral outcome) |
| 307 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 720.12 | Systemic Issues Identified by Inquest | Broader issues revealed by an inquest that go beyond an individual case |
| 308 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 720.03 | Reduced Use of Crisis Services | (Positive Outcome) |
| 309 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 720.04 | Cost Savings | (Positive Outcome) |
| 310 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 720.05 | Increased Social Inclusion | (Positive Outcome) |
| 311 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 720.06 | *Increased* Costs | (Negative Outcome) Higher public expenditure *without* corresponding benefits, potentially due to inefficient service delivery or revolving door" placements." |
| 312 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 720.07 | Increased Demand on Local Services | (Negative Outcome) Increased strain on local services (e.g., healthcare, social care) due to a concentration of supported housing residents with high needs. |
| 313 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 720.08 | Community Opposition/Conflict | (Negative Outcome) Negative reactions from the local community towards supported housing, potentially leading to social tensions or difficulties in securing planning permission for new developments. |
| 314 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 720.09 | Displacement of Existing Residents | (Negative Outcome) Existing residents being forced to move due to the development of supported housing. |
| 315 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:19 PM | 720.10 | Increased Criminality/ASB (Area Level) | (Negative Outcome) An increase in crime or anti-social behaviour *in the area surrounding* supported housing (whether or not directly attributable to residents). This is often a *perceived* outcome, even if not supported by evidence. |
| 316 | Martin | 21.03.25 01:07 PM | Martin | 25.03.25 08:01 PM | 730 | Move-on | The transition of a resident from supported housing to more independent accommodation. This itself can be a positive, neutral or negative outcome depending on the circumstances and the resident's readiness. |
| 317 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 730.01 | Independent Living | (Typically Positive, but can be Negative if premature or unsupported) |
| 318 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 730.02 | Step-Down Accommodation | (Typically Positive, but can be Negative if premature or unsupported) |
| 319 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 800 | Relationships & Interactions | The web of connections, collaborations, and communication pathways between different individuals, organizations, and processes within the supported housing system. This encompasses formal and informal relationships, contractual and non-contractual agreeme |
| 320 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 810 | Funding Relationships | The connections between organisations and individuals related to the flow of money to support the provision of supported housing. This includes the mechanisms by which funding is allocated, distributed, and managed. |
| 321 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 810.01 | Commissioning | The process by which public sector bodies (primarily local authorities, but also the NHS) assess the needs of their local population, plan and prioritise services to meet those needs, and then procure those services from providers (through competitive ten |
| 322 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 810.02 | Grant Funding | The provision of financial support (grants) from one organisation (e.g., Homes England, a local authority, a charitable foundation) to another organisation (e.g., a supported housing provider) for a specific purpose (e.g., developing new housing, providin |
| 323 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 810.03 | Contractual Relationships (Funding) | Legally binding agreements between organizations that specify the terms and conditions under which funding is provided and services are delivered. This includes contracts between commissioners and providers, and contracts between providers and suppliers. |
| 324 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 810.04 | Service Level Agreements and Contracts (Non-Funding) | Legally binding agreements between organizations that specify the terms and conditions under which services are delivered, *not* directly related to funding flows. This includes contracts between providers for specialist services, maintenance contracts, e |
| 325 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 820 | Regulatory Relationships | The interactions between regulatory bodies (e.g., RSH, CQC) and the organisations they regulate (e.g., supported housing providers). This involves oversight, monitoring, enforcement of standards, and communication. |
| 326 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 820.01 | Inspection & Audit | The formal processes by which regulatory bodies assess the performance and compliance of supported housing providers. Inspections involve on-site visits and reviews of documentation, while audits typically focus on financial records and governance arrange |
| 327 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 820.02 | Performance Monitoring | The ongoing process by which regulatory bodies track the performance of providers against key indicators and standards. This may involve collecting data, reviewing reports, and conducting regular meetings. |
| 328 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 820.03 | Enforcement | The actions taken by regulatory bodies when providers fail to meet required standards. This can range from informal advice and support to formal sanctions, such as fines, enforcement notices, or even (in extreme cases) deregistration. |
| 329 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 830 | Referral Relationships | The connections between organizations and individuals involved in the process of referring people to supported housing. This includes the pathways by which people with support needs are identified, assessed, and matched with appropriate accommodation and |
| 330 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 830.01 | Inter-agency Referrals | Referrals made *between* different organizations (e.g., from a hospital to a supported housing provider, from social services to a homelessness outreach team). This often involves formal referral processes and information sharing agreements. |
| 331 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 840 | Information Sharing | The exchange of data and information between different individuals and organizations within the supported housing system. This is *essential* for effective coordination of care, risk management, and service delivery, but it must be done in compliance with |
| 332 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 840.01 | Data Sharing Agreements | Formal agreements between organizations that specify the purposes, legal basis, and procedures for sharing personal data. These agreements are crucial for ensuring that information is shared lawfully and ethically. |
| 333 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 850 | Partnership Working | Collaborative arrangements between two or more organizations *and individuals* to achieve shared goals related to supported housing. This can involve joint planning, service delivery, resource sharing, and advocacy, *on a formal or informal basis*. Effect |
| 334 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 860 | Resident and Staff Relationships | The interactions and relationships between residents, and between residents and staff, within supported housing settings. |
| 335 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 860.01 | Resident-Staff Interactions | The day-to-day interactions between residents and staff, including communication, support provision, and conflict resolution. |
| 336 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 860.02 | Peer Support and Resident Networks | The relationships *between* residents, including peer support groups, social activities, and informal support networks. |
| 337 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 860.03 | Community Engagement | |
| 338 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 870 | Advocacy Relationships | |
| 339 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 900 | System Improvement | The overall set of processes and initiatives aimed at enhancing the effectiveness, efficiency, quality, and outcomes of the supported housing system. This encompasses a wide range of activities, from individual provider-level improvements to sector-wide r |
| 340 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 910 | Quality Assurance | The systematic activities and processes implemented to ensure that services meet specified standards and requirements, and to prevent errors or deficiencies. It's about *proactively* ensuring quality, rather than just reacting to problems. |
| 341 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 910.01 | Internal Audits | Formal, independent reviews of an organisation's own processes, procedures, and performance, conducted by staff within the organisation (but typically *not* those directly responsible for the area being audited). |
| 342 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 910.02 | External Audits | Formal, independent reviews of an organisation's processes, procedures, and performance, conducted by *external* organisations or individuals (e.g., regulatory bodies, consultants, accreditation bodies). |
| 343 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 910.03 | Resident Feedback Mechanisms | Structured ways of gathering input, opinions, and experiences from residents. |
| 344 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 910.04 | Benchmarking and Comparative Analysis | Comparing performance and processes to identify areas for improvement. |
| 345 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 920 | Staff Training and Development | Provision of learning opportunities and support to staff to enhance their knowledge, skills, and competencies. |
| 346 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 930 | Policy Development | Creating, reviewing, and updating written policies and procedures. |
| 347 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 940 | Research and Evaluation | Systematic collection and analysis of data to understand effectiveness and inform improvements. |
| 348 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 945 | Data and Information Management for Improvement | Use of data, including its collection and analysis, for monitoring, performance management, and decision making. |
| 349 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 950 | Innovation and Best Practice | Identifying, developing, and implementing new and improved approaches. |
| 350 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 952 | Technology and Digital Inclusion | The use of technology to improve services. |
| 351 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 955 | Equality, Diversity and Inclusion | Actively ensuring services meet the diverse needs of residents. |
| 352 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 958 | Sustainability (Environmental and Social) | Addressing the long-term viability of services and their environmental impact. |
| 353 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 960 | Risk Management | Systematic process of identifying, assessing, prioritising, controlling, and monitoring potential threats. |
| 354 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 960.01 | Safeguarding | Measures to protect vulnerable adults from abuse, neglect, and exploitation. |
| 355 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 960.02 | Financial Risk Management | Addressing risks to financial stability and sustainability. |
| 356 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 960.03 | Operational Risk Management | Mitigating risks to day-to-day service delivery. |
| 357 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 960.04 | Crisis and Contingency Planning | Developing plans to address major disruptions or emergencies. |
| 358 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 970 | Advocacy and Representation | Supporting the rights and interests of residents. |
| 359 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 980 | Partnership Working | Collaborative efforts between organisations to improve the system. |
| 360 | Martin | 21.03.25 01:07 PM | Martin | 21.03.25 01:07 PM | 990 | Service User Involvement and Co-production | Actively involving residents in the design, delivery, and improvement of services. |
| 361 | Martin | 25.03.25 08:04 PM | Martin | 25.03.25 08:04 PM | 730.03 | Move-on Protocols & Procedures | Documented procedures, plans, and agreements outlining the steps, criteria, responsibilities, and support mechanisms for facilitating the transition of residents from supported housing to more independent accommodation. |
| 362 | Martin | 25.03.25 08:10 PM | Martin | 25.03.25 08:17 PM | 120.01.01 | Needs Arising from Schizophrenia | Needs related to managing psychosis (hallucinations, delusions), negative symptoms (e.g., apathy, withdrawal), cognitive difficulties, medication adherence, and maintaining daily functioning. |
| 363 | Martin | 25.03.25 08:18 PM | Martin | 25.03.25 08:18 PM | 120.01.02 | Needs Arising from Bipolar Disorder | Needs related to managing mood swings (mania/hypomania and depression), medication adherence, maintaining routines, impulse control, and preventing relapse. |
| 364 | Martin | 25.03.25 08:19 PM | Martin | 25.03.25 08:19 PM | 120.01.03 | Needs Arising from Depression | Needs related to managing persistent low mood, lack of motivation, fatigue, sleep disturbances, social withdrawal, self-care deficits, and suicidal ideation (including severe/recurrent depression). |
| 365 | Martin | 25.03.25 08:20 PM | Martin | 25.03.25 08:20 PM | 120.01.04 | Needs Arising from Anxiety Disorders | Needs related to managing excessive worry, panic attacks, phobias, obsessive-compulsive behaviors, social anxiety, and impacts on daily functioning (including severe/persistent anxiety). |
| 366 | Martin | 25.03.25 08:21 PM | Martin | 25.03.25 08:21 PM | 120.01.05 | Needs Arising from Personality Disorders | Needs related to managing emotional dysregulation, unstable relationships, impulsive behaviour, distorted self-image, and difficulties with social interaction or maintaining stability. |
| 367 | Martin | 25.03.25 08:22 PM | Martin | 25.03.25 08:22 PM | 120.01.06 | Dual Diagnosis Needs (MH & Substance Misuse) | Complex needs arising from the co-occurrence of mental health conditions and substance misuse, requiring integrated support for both issues, relapse prevention, and harm reduction. |
| 368 | Martin | 25.03.25 08:23 PM | Martin | 25.03.25 08:23 PM | 120.01.07 | Needs Arising from Trauma (e.g., PTSD) | Needs related to managing trauma responses (flashbacks, hypervigilance, avoidance), emotional regulation, building trust, and processing traumatic experiences. |
| 369 | Martin | 25.03.25 08:23 PM | Martin | 25.03.25 08:23 PM | 120.01.08 | Needs Arising from Neurodevelopmental Disorders | Needs related to conditions like Autism Spectrum Disorder (ASD) or ADHD that impact mental health, social interaction, sensory processing, executive functioning, and daily living skills. |
| 370 | Martin | 25.03.25 08:24 PM | Martin | 25.03.25 08:24 PM | 120.01.09 | Needs Arising from Acquired Brain Injury (ABI) | Cognitive, behavioral, emotional, and mental health needs resulting from brain injury, potentially impacting memory, executive function, impulse control, and social interaction |
| 371 | Martin | 25.03.25 08:25 PM | Martin | 25.03.25 08:25 PM | 120.01.10 | Other/Complex/Unspecified Mental Health Needs | eeds related to less common, complex co-occurring conditions, or undiagnosed mental health issues significantly impacting functioning and requiring support. |
| Code | Category | Description |