1. In the context of housing support the term “contact sheet” refers to a document, form or digital record used to track and record the interactions between a housing support worker and the residents they are working with.
2. A contact sheet typically includes information such as:
- the resident’s name and address,
- the date and time of the visit,
- the name of the housing support worker, and
- a summary of the conversation or tasks completed during the visit.
3. It also may include notes on:
- any issues or concerns that were raised,
- any actions that were taken, and
- any follow-up actions that need to be taken.
4. A contact sheet should usually be filled out after each interaction.
5. Contact sheets are used to monitor the progress and effectiveness of the housing support being provided. They are also used to ensure continuity of support, and to keep track of any changes in the resident’s needs and circumstances.
6. They are also used to communicate information to other support providers. This enables a coordinated approach to support provision and ensures that everyone involved in the resident’s support is aware of their needs and the actions being taken to meet them.
7. In summary, contact sheets are tools used by housing support workers to track and record the interactions with the residents they are working with. They are used to monitor the progress and effectiveness of the housing support being provided and to ensure continuity of support and communication with other support providers.